Argentinian telecommunications providers have made strides in their commitments to protecting users’ data privacy, but the gains are uneven—they are doing a better job at informing about data processing and users’ data rights, but still a poor job at disclosing how they handle government demands for user data, according to a new report by digital rights group ADC.
In this third edition of Argentina’s report, most of the improvements relate to the ISPs’ privacy policies. ADC has increased the evaluation parameters in this category to follow crucial data protection principles. Among others, the report checks whether ISPs commit to only collect data for specific, explicit, and lawful purposes and stick to those purposes when processing user data; ensure the data they process is true, adequate, relevant, and not excessive in regard to the purposes of collection; and adopt security measures to protect user data. All companies received credit for their privacy policies, while none of them got more than a half star.
Once again, Movistar leads the ranking, with three and a half out of five stars. The company has almost doubled its score compared to the 2019 report, and is far ahead of second-place IPLAN, which earned roughly two stars. IPLAN was the only company to engage with ADC researchers in the last edition. Back then, IPLAN, a smaller company in Argentina’s market, was taking its first steps to properly adjust its data protection policies and practices. The improvements in IPLAN’s policy show the company’s disposition to receive criticism and recommendations, the ADC report highlights. Arlink, another small local ISP first featured in this new edition, came in last place, while Claro, a much larger provider, was almost as bad.
The new ¿Quién Defiende Tus Datos? (Who Defends Your Data?) edition evaluated Movistar (Telefónica), Claro (América Móvil/Carso), DirecTV, Personal (Telecom Group), Telecentro, IPLAN, and Arlink. While Personal and DirecTV failed to improve their scores over the last edition, all others featured in 2019 improved theirs, at least a little.
ADC assessed each co
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