While 86% of compliance, operations, risk and IT professionals at banks and non-banking financial institutions (NBFIs) surveyed said they would increase spending on AI and ML over the next two years, a 93% of respondents said that instead of using automation to reduce staff, they would focus that extra capacity on strategies to manage risk and grow the business, according to WorkFusion. “Leveraging AI-enabled automation technology to enhance efficiency and productivity can help alleviate capacity … More
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