Some AT&T customers experienced a disruption in their wireless service earlier this week, which made it difficult for them to call 911 in an emergency.
It was rectified in a few hours, with the company blaming a software fault, but it’s only one of many issues the wireless provider has experienced in recent months, including outages and data breaches that have disrupted operations and left users in the dark.
Earlier this year in February, its network went down for 11 hours, preventing several of its clients in the United States from making calls, texting, or using the internet. AT&T stated that an initial investigation of the outage revealed that it might have been caused by an internal error rather than a cyberattack.
A few weeks later, in March, a data dump containing private information for 73 million current and past customers was exposed onto the “dark web,” raising security concerns. According to the company, the data was from 2019 or earlier and did not appear to include financial information or call history specifics.
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