AT&T has resolved issues affecting its mobile phone customers following widespread outages on Thursday, according to a company announcement.Throughout the day, tens of thousands of cell phone users across the United States reported disruptions.
Reports on Downdetector.com, a platform monitoring outages, indicated instances of no service or signal after 04:00 EST (09:00 GMT).
AT&T issued an apology to its customers and confirmed that services were fully operational again by early afternoon. The company stated its commitment to taking preventive measures to avoid similar incidents in the future. The cause of the outage is currently being investigated.
Verizon and T-Mobile informed the BBC that their networks were functioning normally. However, they acknowledged that some customers may have experienced service issues while attempting to communicate with users on different networks.
According to Downdetector, AT&T received over 74,000 customer complaints, with significant clusters in southern and eastern regions of the country.
Smaller carriers like Cricket Wireless, UScellular, and Consumer Cellular also reported interruptions in service. Complaints ranged from difficulties with calls, texts, to internet access, with many users reporting no servi
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