Comcast Data Breach: Over 237,000 Customers’ Information Stolen in Cyberattack on Debt Collector

Comcast has confirmed that sensitive data on 237,703 of its customers was stolen in a cyberattack on Financial Business and Consumer Solutions (FBCS), a debt collection agency it previously worked with. The breach, which occurred in February 2024, involved unauthorized access to FBCS’s computer systems, resulting in the theft of customer data, including names, addresses, Social Security numbers, and Comcast account information. Although Comcast was initially assured that none of its customers were affected by the breach, FBCS later revealed that the data had indeed been compromised. 

The breach unfolded between February 14 and February 26, 2024. During this period, the attackers downloaded sensitive data and encrypted some systems as part of a ransomware attack. FBCS launched an investigation upon discovering the breach and involved third-party cybersecurity specialists to assess the damage. However, it wasn’t until July 2024 that FBCS contacted Comcast again, informing the company that its customer data had been part of the stolen records.

Comcast acted promptly upon receiving this updated information, notifying its affected customers in August and offering support services such as identity and credit monitoring. This move came after FBCS informed Comcast that, due to its current financial difficulties, it could not provide the necessary protection services for those affected. 

Comcast has stepped in to offer these services directly to its customers.

The breach exposed not just Comcast’s customers but also a broad

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