It has been confirmed that Greg Wells, Service NSW’s chief executive, said that the personal information of 3,700 customers was left exposed. This incident occurred on March 20 between 1:20 pm and 2:54 pm.
Earlier this week, 3700 affected customers received an email from Service NSW’s chief executive Greg Wells. The email informed them that their information may have been exposed for 90 minutes due to an update on the company’s website on March 20.
The agency says logged-in individuals could now access the personal information of other logged-in customers who also use Service NSW services due to a privacy incident. The exposed information could include details such as the customer’s driving license number, vehicle registration number, mobile number, and your child’s name.
As stated in the email to those affected, Service NSW believes the risk of being harmed by this incident is very low. In addition, this incident was not a cyberattack. Based on Service NSW information, the incident was meant to affect only the website and did not impact the mobile app.
There were only a few customers affected by this problem who logged on to the website during that period. There was a possibility that they could access other users’ d
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