Digital Systems Fail at Toronto Hospital Network, Triggering a “code grey”

Several major Toronto hospitals had their digital systems down on Monday, and they are investigating the cause, following which University Health Network issued a “code grey” to indicate a system failure. 

Gillian Howard, a spokeswoman for UHN, said the hospital has been experiencing outages in its digital systems. There are currently “downtime procedures” in clinical areas, Gillian added. 

In a series of tweets issued later Monday evening, the UHN noted that the network had restored service to most departments across the city. However, there may be some challenges getting to some departments due to the outage. Patients should also be prepared for a delay when they arrive at the hospital on Tuesday morning, according to the tweet.   

“In addition to ensuring the safety and well-being of their patients, the hospital ensures that they give patients updates as soon as they have more information,” concluded the tweet. 

There was another outage during the day at UHN, which followed a similar outage at Toronto’s Hospital for Sick Children caused by a ransomware attack last month. As part of the response, the children’s hospital announced last week that 80 percent of its priority systems had been restored. It had not paid any ransom

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