Ensuring Governance and Control Over Shadow AI

AI has become almost ubiquitous in software development, as a GitHub survey shows, 92 per cent of developers in the United States use artificial intelligence as part of their everyday coding. This has led many individuals to participate in what is termed “shadow AI,” which involves leveraging the technology without the knowledge or approval of their organization’s Information Technology department and/or Chief Information Security Officer (CISO). 

This has increased their productivity.

In light of this, it should not come as a surprise to learn that motivated employees will seek out the technology that can maximize their value potential as well as minimize repetitive tasks that interfere with more creative, challenging endeavours. It is not uncommon for companies to be curious about new technologies, especially those that can be used to make work easier and more efficient, such as artificial intelligence (AI) and automation tools. 

Despite the increasing amount of ingenuity, some companies remain reluctant to adopt technology at their first, or even second, glances. Nevertheless, resisting change does not necessarily mean employees will stop secretly using AI in a non-technical way, especially since tools such as Microsoft Copilot, ChatGPT, and Claude make these technologies more accessible to non-technical employees.

Known as shadow AI, shadow AI is a growi

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