Estes Declines Ransom Demand Amidst Personal Data Breach and Theft

Estes Express Lines, a major private freight shipping company in the United States, has notified over 20,000 customers about a security breach where their personal information was stolen by unknown hackers.

The company revealed that on October 1, 2023, unauthorized individuals gained access to a part of their IT network and deployed ransomware. Despite the standard advice from the FBI and financial regulators, Estes chose not to pay the ransom demanded by the attackers. 

Initially disclosed in early October as a “cyberattack” affecting their IT infrastructure, Estes later announced the full restoration of their system capabilities by October 24 through a video posted by their chief operating officer, Webb Estes.

A group known as Lockbit claimed responsibility for the breach a month later and disclosed that they leaked data taken from the company on November 13. On New Year’s Eve, Estes filed a data breach notice with the Maine Attorney General, providing further insights into the digital intrusion, now confirmed to be a ransomware attack.

According to Estes, they are collaborating with the FBI in the investigation. While the forensic analysis confirmed that personal information was stolen, the specifics of the accessed data were not explicitly mentioned in the sa

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