Frustration Trying to Opt-Out After the National Public Data Breach

 

The National Public Data breach has been a nightmare, exposing names, addresses, birthdates, emails, phone numbers, and Social Security Numbers of countless individuals — including mine.

As a California resident, I have the legal right to demand that they delete my personal data to prevent further exploitation. I simply don’t trust them ever having my data. However, my experience with their opt-out process has been incredibly frustrating and disheartening.

I tried to take action. First, I checked whether my data was part of the breach via their lookup page (https://npdbreach.com/). Unfortunately, I was indeed affected.

Next, I followed the instructions on their Opt-Out page (https://nationalpublicdata.com/optout.html). The automated call system repeatedly informed me that no one was available to take my call. It allowed me to leave a voicemail, but I have little faith that this will result in any action — especially considering the sheer scale of this breach, involving billions of exposed records.

Curiously, they also direct privacy requests to their Sales email account (Sales@NationalPublicData.com). Why is this critical issue routed through their sales department? It doesn’t inspire confidence that my data deletion request will be handled properly or even taken seriously.

I’ve left a voicemail and sent an email, covering all possible bases. Yet, I remain skeptical. My concern is that this difficult, convoluted

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