Incarcerated Individuals & Advocacy Groups Challenge California County’s Policy of Digitizing and Destroying Jail Mail

Electronic Frontier Foundation, Knight Institute, and Social Justice Legal Foundation say that the policy violates the rights to free speech and privacy

REDWOOD CITY, CA—The Electronic Frontier Foundation, the Knight First Amendment Institute at Columbia University, and the Social Justice Legal Foundation today filed a complaint challenging San Mateo County’s policy of digitizing and destroying physical mail sent to people in its jails.  

The lawsuit was filed on behalf of five people incarcerated in San Mateo County jails, several of their family members, and A.B.O. Comix, a collective of artists who correspond with people in jail. The complaint argues that the new mail policy violates the expressive, associational, and privacy rights of those in the county’s jails, and their family, friends, and supporters who send them letters. This lawsuit is the first major challenge to the digitization of personal mail in U.S. jails. 

“Banning physical mail is completely antithetical to the criminal justice system’s goal of reducing recidivism,” said Hannah Zhao, a staff attorney at the Electronic Frontier Foundation. “Numerous studies have shown that letter-writing between incarcerated folks and loved ones outside lowers stress, reduces depression, and tightens relationships. For those in jail, communicating this way is an integral part of establishing strong interpersonal ties and feelings of community, which are universally considered to decrease the likelihood of reoffending.” 

Under the current policy, the county prohibits people in jail from receiving any physical mail other than attorney communications. Members of the public must route letters to a private for-profit company, Smart Communications, which scans and stores digital copies of mail for at least seven years—even if its recipient has long been released from jail. The original letters, cards, drawings, and religious and educational materials are destroyed, while the scanned copies are retained in a database that allows the

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