Read the original article: Information Security Service Management (ISSM)
[Posted on Behalf of Dennis Leber Cybersecurity Executive | CISO | Board Member | Educator | Speaker | Author ]
It’s time for IS Service Management
IT Service Management (ITSM) is nothing new to the Information Technology realm. I propose now is the time to apply Customer Service (Service Management) to Information Security programs.
According to a study by CIOinsights.com, ITSM improves the internal users experience, improves governance, and…
IT Service Management (ITSM) is nothing new to the Information Technology realm. I propose now is the time to apply Customer Service (Service Management) to Information Security programs.
According to a study by CIOinsights.com, ITSM improves the internal users experience, improves governance, and…
Read the original article: Information Security Service Management (ISSM)