IT and Consulting Firms Leverage Generative AI for Employee Development

Generative AI (GenAI) has emerged as a driving focus area in the learning and development (L&D) strategies of IT and consulting firms. Companies are increasingly investing in comprehensive training programs to equip their employees with essential GenAI skills, spanning from basic concepts to advanced technical know-how.

Training courses in GenAI cover a wide range of topics. Introductory courses, which can be completed in just a few hours, address the fundamentals, ethics, and social implications of GenAI. For those seeking deeper knowledge, advanced modules are available that focus on development using GenAI and large language models (LLMs), requiring over 100 hours to complete.

These courses are designed to cater to various job roles and functions within the organisations. For example, KPMG India aims to have its entire workforce trained in GenAI by the end of the fiscal year, with 50% already trained. Their programs are tailored to different levels of employees, from teaching leaders about return on investment and business envisioning to training coders in prompt engineering and LLM operations.

EY India has implemented a structured approach, offering distinct sets of courses for non-technologists, software professionals, project managers, and executives. Presently, 80% of their employees are trained in GenAI. Similarly, PwC India focuses on providing industry-specific masterclasses for leaders to enhance their client interactions, alongside offering brief nano courses for those interested in the basics of GenAI.

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IT and Consulting Firms Leverage Generative AI for Employee Development