Journey announced its partnership with Webex by Cisco to streamline customer experience and enhance security for businesses that utilize Webex Contact Center. Journey’s integrated identify platform is now available to all Webex Contact Center customers on the Webex App Hub. “Webex by Cisco puts such a strong focus on security and on customer experience,” said Journey CEO Brett Shockley. “With the new Journey integration, Webex Contact Center customers can elevate their security, privacy and compliance … More
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