The recent disruption caused by CrowdStrike has been a wake-up call for financial institutions, highlighting that no cybersecurity system is entirely foolproof. However, this realisation doesn’t lessen the need for rigorous preparation against potential cyber threats.
What Happened with CrowdStrike?
CrowdStrike, a well-known cybersecurity company based in Austin, Texas, recently faced a major issue that caused extensive system crashes. The problem originated from a software update to their Falcon Sensor, which led to a “logic error.” This error caused systems to crash, showing the infamous “Blue Screen of Death” (BSOD). The company later revealed that a pre-deployment test, meant to catch such errors, failed, leading to widespread issues.
This incident impacted various organisations, including big names like ICE Mortgage Technology, Fifth Third Bank (with $214 billion in assets), TD Bank, and Canandaigua National Bank in New York, which holds $5 billion in assets.
The Need for Better Planning
Dave Martin, founder of the advisory firm BankMechanics, emphasised that while such events are often discussed in theoretical terms when planning for worst-case scenarios, they can quickly become real, underscoring the ardent need for being well-prepared.
According to Martin, this event has likely prompted bank leaders around the world to focus even more on their contingency plans and backup strategies. The fact that this outage affected so many
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