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NICE announced, as part of its collaboration with Microsoft, that it is extending its certified Capture and Archiving Technology for Teams to law enforcement and criminal justice agencies to support their adoption of Teams for improved collaboration, flexible working and virtual hearings. Using the NICE Capture and Archiving solution for Teams, police departments, prosecutors’ offices and courts can now capture and archive all interactions on the Teams platform, including voice, video, chat, and screen and … More
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