No MFA, No Defense: Change Healthcare Falls Victim to Citrix Account Hijacking

 

A UnitedHealth spokesperson confirmed that the black cat ransomware gang had breached Change Healthcare’s network, using stolen credentials to get into the company’s Citrix remote access service, which was not set up to support multi-factor authentication. It was revealed in a written statement issued by UnitedHealth’s CEO Andrew Witty ahead of the hearing scheduled for tomorrow by a House Energy and Commerce subcommittee. 
This incident illustrates the significance of the healthcare giant failing to protect a critical system by failing to turn on multi-factor authentication, a consequential mistake the healthcare giant made in failing to identify the source of the intrusion into Change Healthcare’s system that UnitedHealth Group previously confirmed on March 13. It is clear, according to Tom Kellerman, SVP of Cyber Strategy at Contrast Security, that UnitedHealth has shown pure negligence in this incident. 
According to the report, cybersecurity negligence resulted in systemic breaches throughout the U.S. healthcare industry. In his opinion, MFA would have likely prevented the attack chain that led to the breach, which will have long-term consequences. According to Casey Ellis, founder and chief strategy officer at Bugcrowd, the long-term effects of this massive breach will last for years. According to Ellis, at first glance, it appears that the software itself wasn’t the issue that was causing the original access problem.
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