Cloud computing behemoth Rackspace reported in an earnings presentation issued earlier this month that it has already spent $10.8 million responding to a Play ransomware group attack that started late last November against its hosted Exchange environment. 30,000 Rackspace customers were impacted by the attack, which was discovered on December 1, 2022, and were unable to access email and related data.
The San Antonio, Texas-based company’s multimillion-dollar expenditures are made up of “costs to investigate and remediate, legal and other professional services, and supplemental staff resources that were deployed to provide support to customers,” it stated in a separate filing with U.S. federal regulators. “We anticipate continuing to pay for legal and other professional services in the future, and we will deduct those expenses as they are incurred.”
“Costs could rise even further. We have been named in several lawsuits in connection with the December 2022 ransomware incident, which caused service disruptions on our Hosted Exchange email business,” Rackspace further said. “The pending lawsuits seek equitable and compensatory reli
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