Ransomware: Quis custodiet ipsos custodes

This article has been indexed from Errata Security

Many claim that “ransomware” is due to cybersecurity failures. It’s not really true. We are adequately protecting users and computers. The failure is in the inability of cybersecurity guardians to protect themselves. Ransomware doesn’t make the news when it only accesses the files normal users have access to. The big ransomware news events happened because ransomware elevated itself to that of an “administrator” over the network, giving it access to all files, including online backups.

Generic improvements in cybersecurity will help only a little, because they don’t specifically address this problem. Likewise, blaming ransomware on how it breached perimeter defenses (phishing, patches, password reuse) will only produce marginal improvements. Ransomware solutions need to instead focus on looking at the typical human-operated ransomware killchain, identify how they typically achieve “administrator” credentials, and fix those problems. In particular, large organizations need to redesign how they handle Windows “domains” and “segment” networks.

I read a lot of lazy op-eds on ransomware. Most of them claim that the problem is due to some sort of moral weakness (laziness, stupidity, greed, slovenliness, lust). They suggest things like “taking cybersecurity more seriously” or “do better at basic cyber hygiene”. These are “unfalsifiable” — things that nobody would disagree with, meaning they are things the speaker doesn’t really have to defend. They don’t rest upon technical authority but moral authority: anybody, regardless of technical qualifications, can have an opinion on ransomware as long as they phrase it in such terms.

Another flaw of these “unfalsifiable” solutions is that they are not measurable. There’s no standard definition for “best practices” or “basic cyber hygiene”, so there no way to tell if you aren’t already doing such things, or the gap you need to overcome to reach this standard. Worse, some people point to the “NIST Cybersecurity Framework” as the “basics” — but that’s a framework for all cybersecurity practices. In other words, anything short of doing everything possible is considered a failure to follow the basics.

In this post, I try to focus on specifics, while at the same time, making sure things are broadly applicable. It’s detailed enough that people will disa

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