The latest report from Cyble Research and Intelligence Labs (CRIL) revealed that scammers are targeting Indian residents who submit complaints on social media accounts belonging to various local firms.
Fraudsters keep an eye out on Twitter and other social media sites for customers asking for reimbursements for problems they may have had with services offered by businesses like the Indian Railway Catering and Tourism Corporation.
Researchers claim that once fraudsters discover a victim’s contact details, they would start a scam.
“When users report complaints on social media, scammers take advantage of the opportunity to carry out phishing attacks by asking them to download malicious files to file their complaints and steal their funds from bank accounts,” CRIL stated.
Users of other popular Indian brands and organisations, including e-commerce platform Flipkart, payment service provider
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