In cybersecurity, SMS phishing is intercepting a user’s text message through a mobile device. Phishing refers to a scam whereby victims are tricked into providing sensitive information to an attacker disguised as someone they trust. To carry out SMS phishing, malware or fraudulent websites can assist attackers. Several mobile platforms support text messaging, as well as non-SMS channels and mobile apps that use data for texting.
A cyberattack occurred earlier this year, in which hackers stole the personal information, including health information, of more than 13 million Australians, making it one of the country’s biggest cyberattacks. This may not seem like much, but keeping your phone’s operating system up-to-date protects it from getting infected with malware by preventing it from becoming infected in the future. It is important to keep calm if this message seems to have an urgent feel to it.
Users should be wary of receiving urgent messages from unknown numbers and approach them calmly so they recognize it is probably not a person looking out for their best interest. An answer given by a two-digit number is most likely to be from a scammer whose real phone number is disguised through email to text services that scammers use to conceal their real numbers: It is unlikely that a credible business, or their friends and family, would be using such a service to contact their customers.
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