Ukrzaliznytsia Cyberattack Disrupts Online Ticket Sales but Train Services Remain Unaffected

Ukraine’s national railway operator, Ukrzaliznytsia, has fallen victim to a large-scale cyberattack, severely disrupting its online ticket sales and forcing passengers to rely on physical ticket booths. The attack, which began on March 23, has caused significant delays, long queues, and overcrowding at train stations as people struggle to secure their travel arrangements. Despite the disruption to digital services, train schedules have remained unaffected, ensuring that rail transportation across the country continues without major interruptions.

In response to the attack, Ukrzaliznytsia has taken steps to mitigate the inconvenience by deploying additional staff at ticket offices to accommodate the surge in demand. However, the company acknowledged that waiting times remain long and urged passengers not to overcrowd sales points unnecessarily. To ensure that military personnel are not affected by the disruption, they have been granted the option to purchase tickets directly from train conductors. Meanwhile, civilians who had bought their tickets online before the cyberattack are advised to use the PDF copies sent to their email or arrive at the station early to seek assistance from railway officials. 

Ukrzaliznytsia confirmed the cyberattack in an official statement across multiple communication platforms, apologizing for the inconvenience caused to passengers. The company emphasized that, despite the challenges, train operations were running smoothly and schedules had not been impacted. Officials noted that p

[…]
Content was cut in order to protect the source.Please visit the source for the rest of the article.