Western Alliance Bank has alerted nearly 22,000 customers that their personal information was compromised following a cyberattack in October. The breach stemmed from a vulnerability in a third-party vendor’s secure file transfer software, which allowed attackers to gain unauthorized access to the bank’s systems and extract sensitive customer data.
Western Alliance, a subsidiary of Western Alliance Bancorporation with over $80 billion in assets, first disclosed the incident in a February SEC filing. The bank revealed that hackers exploited a zero-day vulnerability in the software, which was officially disclosed on October 27, 2024. However, unauthorized access to the bank’s systems had already occurred between October 12 and October 24. The breach was only confirmed after the attackers leaked stolen files online.
According to breach notification letters sent to 21,899 affected customers and filed with the Office of Maine’s Attorney General, the stolen data includes names, Social Security numbers, birth dates, financial account details, driver’s license numbers, tax identification numbers, and passport information if previously provided to the bank. Despite the exposure, Western Alliance stated there is no evidence of fraud or identity theft resulting from the breach.
To support affected customers, the bank is offering one year of free identity protection services through Experian IdentityWorks Credit 3B.
Although Western Allian
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