Why Generative AI Needs Human Oversight to Build Trust

In 2023, a generative AI-powered chatbot for a financial firm mistakenly gave investment advice that violated compliance regulations, triggering regulatory scrutiny. Around the same time, an AI-powered medical summary tool misrepresented patient conditions, raising serious ethical concerns.

As businesses rapidly adopt generative AI (GenAI), these incidents highlight a critical question: Can AI-generated content be trusted without human oversight?

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