Zoom Declines Training AI on Calls Without Approval

In response to criticism that it trained its artificial intelligence (AI) models on client calls, Zoom revised its terms of service.

The company emphasised that chats, audio, and video were never utilised for AI without permission in a blog post.

The video calling app took action after consumers were concerned about the firm’s terms of service changes in March that enabled AI training.

The company claimed the adjustments were made to increase transparency.

One of the new AI-powered features that Zoom introduced in June allows customers to recap meetings without needing to record the full event. A free trial of the features was available.

However, certain experts cautioned that the initial phrasing of the terms of service could have given Zoom access to more user information than necessary, including information from customer calls.

Before the terms of s

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